GCSS People & Performance. Prepared for GCSS
Every appraisal, goal and concern at GCSS, on each person's own phone, in their own language.
Built on GCSS's own forms, for all 1,800 people. What changes, and what it's worth.
1,300hours a year
of staff time back, about 320 of them in HR.
$29,400a year
if 16 more site workers a year (1 in 100) stay instead of being replaced. Replacing one costs about $1,840.
The alternative
$64,800+a year
the lowest list price we found for HR software for 1,800 people. None of the tools we checked lists Nepali.
Conservative estimates. See how we counted
01Appraisals
On their own phone, in their own language.
- Today
- Appraisals are filled in on Excel forms, at an office computer. Most of GCSS's 1,800 people never sit at one.
- With People & Performance
- Each worker rates themselves on their own phone, with every question read aloud in 7 languages. The supervisor rates them on the same form, GCSS-F-620-014-001-B.
What GCSS gains. People understand what they are rated on, and all 1,800 can take part. Tap a language to hear it.
OSHAD नियम पालना र काममा सुरक्षा
OSHAD Compliance & Safety at Work
तपाईं सुरक्षाका नियम मान्नुहुन्छ, आफ्नो सुरक्षा उपकरण लगाउनुहुन्छ, र असुरक्षित कुनै पनि कुरा रिपोर्ट गर्नुहुन्छ।
तपाईं यो कति राम्रोसँग गर्नुहुन्छ?
- 5उत्कृष्ट
- 4धेरै राम्रो
- 3अपेक्षा अनुसार
- 2सुधार चाहिन्छ
02Approvals and your desk
One process everywhere. Only what costs money reaches you.
- Today
- Forms are filled in at an office computer, passed along for each approval, then merged into master spreadsheets.
- With People & Performance
- Every site uses the same form and the same steps. Approvals move on their own: line manager, head of department, then the CEO only when there is a raise, a promotion or a bonus, then HR. Every step is time-stamped.
What GCSS gains. You see what this year's raises cost against the budget before you approve, and only the 213 that need you. HR stops retyping: close to two months of HR work back every year.
- Self-rating
- 4.10
- Supervisor
- 3.80
- Result
- Very Good
-
BikashRates himself on his phone, in Nepali18 Nov, 16:05
-
SupervisorRates him on the same form. AI drafts the written reasons19 Nov, 10:12
-
Head of departmentRecommends a raise of AED 100 a month19 Nov, 15:40
-
CEOOnly because there is a raise20 Nov, 09:14
-
HRRecorded. A copy goes to his file20 Nov, 09:15
Raises and promotions recommended so far
+AED 23,450 a month
213 people, including 9 promotions
On track: 84% of appraisals are done
- Camp A52 people+AED 5,600
- Desert Camp41 people+AED 4,450
- Central Kitchen37 people+AED 3,900
- 4 more sites
Appraisals without a raise or a promotion never need your signature.
03Goals
Clear goals for every level, drafted by AI.
- Today
- Office staff fill in Excel goal sheets. Site staff are rated without goals agreed in advance.
- With People & Performance
- A cleaner says what he wants to get better at, in Nepali, and the AI turns it into three measurable goals for his supervisor to approve. A camp boss gets next year's goals drafted from last year's results, weights adding up to 100%.
What GCSS gains. Everyone, from the camp boss to the cleaner, knows what good looks like, and managers spend their time on the conversation, not the form.
म फ्लोर स्क्रबर मेसिनको ट्रेनिङ लिन चाहन्छु। म अझ राम्रो काम गर्न चाहन्छु।
“I want training on the floor scrubber machine. I want to do even better work.”
- Technical SkillsRun the floor scrubber on my own, at the right speedSupervisor signs off by 31 March
- ReliabilityKeep my perfect attendanceNo absences, on time every shift
- OSHAD Compliance & SafetyPPE and wet-floor signs on every jobNo findings in monthly site checks
Approved by his supervisor
- FOLower utility use per resident by 6%20%
- O/SO100% of room inspections logged in the app25%
- LOGet the second shift leader signed off20%
- SGOPrepare Block E for a third client20%
- OPass the IOSH Managing Safely exam15%
Weights100%
04Speak up
Problems reach HR early, before a client hears or someone gets hurt.
- Today
- Reaching HR without going through a supervisor is hard for a worker who reads only Nepali or Hindi.
- With People & Performance
- Any worker can raise a concern from their phone, with or without their name, in their own language. HR reads it in English with an AI summary, marks what is urgent, replies in the worker's language and tracks it to the end.
What GCSS gains. Risks surface while they are still small and cheap to fix, inside GCSS. Safety and harassment cases are flagged for a reply within 24 hours.
सर, Block C में high dusting के लिए जो सीढ़ी use करते हैं उसका एक step टूटा हुआ है। हमने supervisor को बोल दिया था, लेकिन फिर भी हमें वही use करनी पड़ रही है। कोई गिर सकता है।
In EnglishBroken ladder step still in use for high dusting in Block C. Fall risk.
- 07:12Raised anonymously, in Hindi
- 07:13Translated, summarised, marked urgent
- 08:40Ladder taken out of use. HSE engineer checking
- 08:41Reply sent to the worker, in Hindi
05Clients
Proof for every client audit, in one tap.
- Today
- Proof of safety briefings and training is pulled together when a client or a tender asks for it.
- With People & Performance
- Every safety notice is confirmed by each worker in their own language, with a time stamp. Training is logged per person, and the safety rating comes from the appraisals. One page per site, ready as a PDF.
What GCSS gains. Stronger audits and tenders, with proof that every worker received the message in their own language and confirmed it.
Safety notices Each worker taps “I understand”, time-stamped
| Fire evacuation drill, 24 Nov | 224 of 230 | 97% |
| Wet floors in the food court | 229 of 230 | 100% |
| Chemical storage rules | 230 of 230 | 100% |
06What it's worth
What it's worth, what the alternative costs, and how we counted.
We kept every estimate on the low side and used GCSS's real headcount of 1,800, assuming about 180 office staff and 1,620 site staff. Every assumption is listed below, so you can swap in your own.
1,300hours a year
of staff time back every year. 320 of them in HR, close to two months of one person's work. This is time, not cash: people spend it on other work.
$29,400a year
if 16 more site workers a year (1 in 100) stay instead of being replaced. Each replacement costs about $1,840.
Drag to try your own number.
The alternative
$64,800+a year
the lowest list price we found for HR software for 1,800 people, up to $388,800. GCSS pays none of this today; it is what the same job costs elsewhere. None of the tools we checked lists Nepali.
The hours, line by line
| Who | What changes | What we assumed | Hours a year |
|---|---|---|---|
| Supervisors | Rate site staff on a phone instead of an Excel form on an office computer | 15 min saved per form, 1,620 forms | 405 |
| HR team | No collecting, retyping or chasing forms | 10 min saved per form, 1,800 forms | 300 |
| Line managers and heads of department | Sign off with one tap | 3 min saved per sign-off, two sign-offs per site-staff form | 162 |
| HR and supervisors | Ask HR answers repeat policy questions | 1 question per person a year, 10 min each, half answered by the AI | 150 |
| Office staff | Goals drafted by AI from last year's | 30 min saved each, 180 people | 90 |
| Office staff | Faster self-appraisal | 2 hours each, 25% faster | 90 |
| Their managers | Faster reviews | 2 hours per person reviewed, 25% faster | 90 |
| HR team | Board reports built automatically | 4 reports a year, 5 hours saved each | 20 |
| Total, about 7.6 person-months of work | 1,307 | ||
The cost of replacing one site worker
| Work permit | labour ministry fee | AED 1,250 |
|---|---|---|
| Visa, Emirates ID and medical | low end of AED 3,000–7,000 | AED 3,000 |
| Flights out and in | our estimate | AED 1,500 |
| Induction, uniform and safety kit, and cover while the new person learns | our estimate | AED 1,000 |
| About $1,840 at 3.6725 AED to the dollar. Recruitment costs fall on the employer by law (Decree-Law 33/2021). Not counted: recruitment agency fees, overtime while the post is empty. | AED 6,750 | |
The software comparison
Published list prices of 7 well-known HR and performance tools, from $3 to $18 per person per month, checked on 2 October 2026. For 1,800 people that is $64,800 to $388,800 a year. Large companies often negotiate below list, and none of these tools is built on GCSS's own forms. None of them lists Nepali or Tagalog.
07Why it fits GCSS
- Your own forms, field for fieldGCSS-F-620-014-001-B for site staff and the MBO goal plan for office staff.
- 7 languages, read aloudEnglish, Hindi, Nepali, Tagalog, Malayalam, Urdu and Arabic, on any phone.
- Site staff sign in with their phone numberA one-time code. No Microsoft licence needed for site staff; office staff use their work account.
- Hosted in the UAEYour data stays in the country, with a record of who did what and when.
08Next step
Start with one site.
We start on one site, with GCSS's own forms. When it works there, we roll it out to every site.
Or write to anes@axoplatform.com. On a laptop, the full 7-minute tour shows every screen (password gcss2026).